Cleaning Company
Starting Problem
A growing cleaning company wanted to win larger contracts but recognised their existing systems had only been designed for a small business. Both owners were carrying operational knowledge in their heads, creating risks whenever one was unavailable.
What I Found
- Inconsistent scheduling processes
- Staff receiving conflicting information
- Outdated compliance records
- Poor contractor and training records
- Limited stock control
- No formal maintenance logs
What I Changed
- Created a single operational structure
- Standardised client onboarding processes
- Introduced contractor and employee records management
- Implemented stock controls
- Established training and compliance review procedures
- Recommended appointment of an office manager
Time Saved
- Approximately 20% reduction in administration time
Money Saved / Recovered
- Reduced stock losses
- Reduced operational mistakes
- Improved efficiency of resource planning
Wider Business Impact
- Secured significant new commercial contracts
- Increased turnover by more than 35%
- Improved confidence in growth plans
- Better operational control
Names are withheld by choice. What I find inside a business stays confidential, including after the work is finished. The numbers are real.
THE SERVICE THAT FIXED THISOperational supportExplore my servicesRELATEDCommercial cleaningRead more about commercial cleaning
Could your systems service the contract you are bidding for?
Winning the work is the easy part. Delivering it without the owners holding everything together is what decides whether the growth sticks.