FRACTIONAL CHIEF OPERATING OFFICER (COO) · OPERATIONAL PARTNERSHIP · UK
WHERE IS YOUR BUSINESS LOSING MONEY, TIME AND CONTROL?
The Efficiency Method identifies what is costing you money and time, then helps put the structure, systems and control in place to fix it. The result: lower costs, fewer mistakes, more productive teams and a business that runs better without everything depending on you.
NO OBLIGATION.
SMALL OPERATIONAL PROBLEMS QUICKLY BECOME EXPENSIVE.
- Repeated mistakes.The same problem keeps costing you time and money.
- Poor handovers.Important details get lost between people, teams or shifts.
- Delays.One hold-up creates a knock-on effect across the business.
- Missing information.People lose productive time searching for what they need.
- Staff waiting for answers.Work stops while someone waits for you to make a decision.
- Work being done twice.Time and payroll are spent repeating work you’ve already paid for.
Why Businesses Work With Me
With more than 30 years of business leadership experience and 800+ business audits across the UK and Europe, I know where to look when a business is losing money, time and control.
I find the problems others often miss, and turn them into practical improvements that reduce costs, strengthen control and make the business easier to run.
What could your business be losing?
Most Innovative Business Leader 2026
KENT BUSINESS AWARDS
Start-up of the Year Finalist 2026
GREATER MANCHESTER CHAMBER OF COMMERCE
Most Influential Brand 2026
BIG BUSINESS ENTREPRENUERS
WHAT I DO
I identify what is costing you money and time, then help put the structure, systems and control in place to fix it. The result: lower costs, fewer mistakes, more productive teams and a business that runs better without everything depending on you.
Could This Be Happening in Your Business?
None of them looks like an emergency. But together, they can quietly cost your business thousands.
COULD A SIMPLE DOCUMENT PROBLEM COST YOU
£20,000 A YEAR
What ten people could cost your business just looking for information that already exists.
20 MINUTES
a day searching for documents, checking versions or asking where information is
10 PEOPLE
losing just 20 minutes each working day
£20,000 A YEAR
in paid time spent looking for information.
Based on 10 employees, 20 minutes per working day, 48 weeks a year and an employment cost of £25 per hour.
This isn't a people problem. It's an operational problem.
20% less admin time
and turnover up more than 35% at a growing cleaning company
Read our commercial cleaning case study8,000 to under 300
unread and mostly junk emails, in two one-hour sessions
Read our gym owner case study5 hours a week
back to the owner of a 140-property portfolio
Read our property management case studyThe problems costing your business money are rarely the ones you can see.
Three ways to get your business working better
How much of it you want to do yourself is up to you.
FIND
Find what is costing you money, time or control.
CLARITY
FIX
Fix the operational problems getting in the way.
STRUCTURE
CONTROL
Put the right systems, processes and controls in place and keep them working.
CONTROL
The best measure of our work isn't what we say about it.
It's what changes for the businesses we work with.
“She has an incredible ability to identify what's holding you back and turn chaos into a clear, achievable plan.”
Stephanie Skeet
SCS Sports Massage Therapy
“Julie-Ann has helped me take back control of my business. I now have a solid financial foundation in place, which is helping my business to grow sustainably.”
Martine Gibson
ReadySetGo Success & Wellbeing
WHO YOU WILL BE TALKING TO
Thirty years of finding what other people miss
I built a recycling business to £8 million and lost it in the 2008 crash. That taught me more about operational fragility than thirty years of consultancy ever could.
I was the first certified Lead Auditor worldwide for the EN 50625 and EN 50614 standards, and I was also a qualified ISO 9001, ISO 14001 and ISO 45001 auditor. I have sat on a number of standards development boards, chairing two of them and bringing a practical, real-world industry perspective to the development of those standards. I have also been appointed by government to advise on compliance and the development of regulation in key industry sectors.
I do not write reports and leave. I find the problem, and then I stay long enough to fix it.