Sports Therapy Business
Starting Problem
A growing sports therapy business wanted to expand but lacked the operational structure needed to support future growth.
What I Found
- Client records difficult to locate
- Administrative processes were inconsistent
- Limited visibility of financial performance
- Growth opportunities not fully explored
What I Changed
- Structured client record management
- Improved invoicing and administration systems
- Developed a business growth strategy
- Created processes to support corporate wellbeing services
- Introduced regular business review meetings
Time Saved
- Faster access to client information
- Reduced administration time
Money Saved / Recovered
- Increased revenue opportunities through new service offerings
- Improved financial visibility and cash-flow management
Wider Business Impact
- Expansion into business-to-business services
- Greater confidence in business planning
- Improved relationship with accountant
- Better decision-making using financial data
Names are withheld by choice. What I find inside a business stays confidential, including after the work is finished. The numbers are real.
Planning to grow on top of what you already have?
Growth magnifies whatever is underneath it. Get the records, the admin and the numbers straight first, and the expansion costs you far less.